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Setting up a Marketing Plan

Marketing is probably the most talked-about aspect of business, even for personal trainers. That’s because marketing is what gets you customers, and getting customers is how businesses make money.
When you are set  up your marketing plan, ask yourself some questions about your business, your clientele, and your competition. Answering these questions helps you develop a comprehensive plan for drawing in customers, competing with other businesses, and generating revenue.

Who Are Your Customers?

Many personal trainers believe they offer their services to the world at large, but that’s rarely the case. Even in fitness, you sell your services to a limited segment of the population.

Establishing your target market demographic helps you market your business more effectively, honing in on exactly the people who want and need your services. Knowing your targeted audience is crucial for advertising.

Ask yourself who needs or wants your services – specifically. Are you planning to attract professional athletes, people who want to lose weight, or hardcore fitness fanatics? Do you want to help new mothers lose the extra weight their pregnancy left them with? Are you into taking an inactive individual and helping the person establish a training program for more flexibility and better health?

The more specific you can be about the profile of your ideal client, the better you can market yourself. Know the life habits of your targeted audience. Are they busy people? Do they have children? When do they have the most free time – weekends or evenings? Are they motivated people or hesitant?

Each type of person has particular needs. Each person is a potential customer, and you will need different tools and techniques to appeal and convince the person to patronize your business.

What Are Your Competitors Doing?

Before you launch your business, you need to keep an eye on your competitors. For example, if a gym in your region has just purchased state-of-the-art equipment and launched a huge price special, there’s a good chance you may struggle to market to perspective customers.

However, if you’re paying attention to the competition, you’ll be able to develop a plan in a timely manner that allows you to compete and draw customers to you.

Know what the competition offers, and more importantly, know what is missing from their game plan. Find out whether they offer personalized service, and if not, use the one-on-one personal training angle strongly in your marketing message.

Try to determine the challenges that your competitors seem to be facing, too.  If you live in a small town with two gyms already and a third that just closed due to lack of business, then you might want to market to another town nearby and offer to travel. Or, you could find a niche market and open a gym that caters to a particular demographic (for example, senior citizens or yoga practitioners).

Branding and Identity: Who Are You?

Marketing specialists love to talk about branding and identity. That’s because branding and identity are the heart and soul of your business. Together, they form the image that you project to your prospective clients. Your brand and identity should be attractive, compelling and designed with both you and the customer in mind.

A business identity conveys a personality. It may also come with an attitude and a slogan or tagline that represents the benefits you offer. Your business brand should always include a logo, which is your stamp. It should appear on all your business cards, fliers, stationary and advertising materials. If you have a website, the website should reflect your image, too.

To start building your business identity, ask yourself what personality you want to convey to your potential customers. Are you a relaxed and friendly trainer, one who will gently coach people toward getting in shape? Are you hardcore and driven, more like a drill sergeant building athletes into optimal performance machines?

Build a brand that communicates the two most important aspects of your business: who you are and what you have to offer. Also, your brand should work to convince potential customers that they need the services you’re offering – and that they should get those services from you.

Advertising

Establishing your identity is a huge step but there’s more. You have to get the word out to the public that you’re in business and ready to serve. You don’t need to tell the whole world; remember your target customer base?

In advertising, your goal is to let your specific targeted audience know that you exist.

You can do this through various methods. Millions of web pages offer advertising space, and the phone book sells listings and large ads. Newspapers, magazines, television commercials and direct mailings (sales letters, brochures, coupons) are all effective advertising methods, too. You can cold call or hand out business cards and fliers.

As a personal trainer, though, there’s a good chance that you only need to advertise to people in your immediate geographic area. Look for advertising opportunities that let you target the people you want to in the very geographic area you live in.

Putting together a marketing plan for your personal trainer business may seem complex, but it really isn’t a big deal. All you have to know is exactly who your ideal customer is, how to reach that person with marketing strategies that resonate with his or her needs and advertise in ways that resonate with your perfect client.

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3 Responses to “Setting up a Marketing Plan”

On May 28th, 2009 at 7:56 pm
Kaiser Serajuddin says:

Excellent, well written post Craig – great job reinforcing the secret key in the success of every high level trainer (whether you realize it or not) – their marketing!

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